BILLING POLICY

At Emerge Designs, we charge an hourly rate for our design and marketing services. Prior to starting any job, we will work with you to come to an agreed upon budget and quote. All time is tracked and billed to the half hour.

Terms of Understanding:

At Emerge, all work will commence upon receipt of signed contract. This contract is a one time fee. Fifty (50) percent of total payment is due up front before work can commence.

Invoices and billing statements are typically e-mailed. You are required to keep our Company informed of your contact email address. We will not be held liable for any disruption of services due to our inability to contact you and receive timely payment.

If you require paper statements, please advise Emerge Designs at least thirty (30) days prior to the renewal date on any service.

Cancellations:

Contracts automatically renew until a plan is cancelled. Cancellations of services, unless otherwise specified in a written agreement, must be made in writing at least sixty (60) days prior to the renewal date of any services. Either organization may terminate this contract upon upon sixty (60) days without penalties and/or liabilities.

Price Changes:

Our policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle or next billing renewal date.

Timelines:

For websites, please allow 6-8 weeks after approval on website templates for completion.

For email campaigns, please allow 48 hours after content is received.

For brochures and signage, please allow 3-5 business days for first draft.

Payments:

Emerge Designs accepts payments by Cheque or Electronic Money Transfer (creative@ emergedesigns.net). Cheques are to be made Payable to Emerge Designs. Paypal Recipient (sboulter@ nbnet.nb.ca).

All payments are due on receipt unless other arrangements have been previously made. Accounts that are past due will automatically be suspended. All past due and unpaid balances are subject to additional fees for the reinstatement of services.

We Thank You For Your Business.